Displaying items by tag: transport


As part of the Bikes for Business project with Team London Bridge, we work with an array of cargo bike operators with a proven track record of service, who pick-up and deliver right across the capital.

This month, we spoke with Findlay Fyfe, Head of Operations, at Mango Logistics, a sustainable delivery, storage and fulfilment one-stop-shop based in London. As one of our largest cargo bike operators for Bikes for Business, you may have already seen their white and green cargo bikes cycling on the road already. Read on to find out who Mango Logistics are and what they do.



What do Mango Logistics do?

We’ve been around for around 20 years in one form or another, doing deliveries across London. Our entire owned fleet including both bikes and vans, are fully electric.

Our core part of the business is warehousing and fulfilment. Most cargo bike operators only do deliveries, but we have multiple warehouses where we store items and as orders come in, we package them and send them out for delivery. Our deliveries are mainly B2B (business-to-business), with the majority of stock held in our own storage facilities. A lot of the items that we store are wholesale coffee and tea as well as premium food products like caviar. We also store and deliver IT and cabling equipment.

At the moment, our deliveries are all within London, however, we’ll soon be opening a new warehouse and fulfilment centre outside of the capital so we can do national deliveries, which means expanding our cargo bike fleet.


Which bikes do you use?

We use the Urban Arrow XL which has a 300-litre box. That size of box can carry around nine large food trays or up to 12 A4 boxes. Essentially, our bikes can carry anything that would normally go in a van. For larger items, we use the Urban Arrow Tender that has a 1000 litre box, it’s incredibly big and still gets through traffic just as easily as a regular cargo bike. For any deliveries over a longer distance, we give each of our courier’s back-up batteries to keep them going.

We also work with B2C (business-to-consumer) firms and do ‘multi-drops’ as the items are smaller and we can deliver a lot of items really quickly and efficiently this way. Multi-drops are typically only done in central London, and only for small items.


What are the most unusual or largest items you’ve transported?

As our focus is business-to-business deliveries, we don’t tend to transport anything unusual, for us it’s the volume of products that we transport. Having said that, a lot of people don’t realise that computers or electrical equipment could even be delivered by bike!


What advice would you give to businesses who are unsure of using cargo bikes?

If you’re looking to buy a cargo bike, see if there’s a government grant or scheme that you can take part in, you won’t be able to claim the full cost of the bike, but you can get subsidies towards one. These types of grants are becoming more and more common. For example, the Energy Saving Trust announced a grant earlier this year which proved to be really popular. If you don’t get the chance to apply now, keep a look out for new grants as they’ll keep coming around.

When it comes to buying your own bike, buy a quality bike over a cheap one. Cargo bikes can take a battering on the road, particularly if they’re used a lot, so you need to make sure that you have one that is reliable. You may think you’re saving money by buying a cheaper bike, but you’ll spend more in the long run repairing and maintaining it.

If you decide to use an operator, first check where they deliver to first. Most operators, including us, will have a defined area of where they pick-up and deliver items, which is one of the reasons why cargo bike operators can be a more competitive option price-wise. Find out what they can and can’t deliver, generally all cargo bikes are pretty big, so it’s not an issue, but it’s always worth asking the question.



Find out more about Mango Logistics by visiting their website. If you’re a business based in SE1, SE16 or SE17, or make frequent deliveries in the area, contact Leigh Gravenor at leigh.gravenor@mpsmartertravel.co.uk, or on 0207 960 2553.

Alternatively, if you work at a local council and looking to implement a cargo bike project in your area, or would like to discuss any of our other sustainable transport services, contact Oli Ivens at oli.ivens@mpsmartertravel.co.uk or call 0207 960 2553.

Published in Blog

Over the course of 2021 a lot has happened at MP Smarter Travel. We’ve started a whole host of new projects such as Bikes for Business for Team London Bridge, low traffic neighbourhood public consultation works for London Borough of Waltham Forest and a new partnership with Idling Action delivering workshops in schools across London.

Alongside these projects, we’ve expanded our team and are now joined by two Assistant Consultant’s Becca Jordan and Leo Charleson, and Senior Consultant, Leigh Gravenor. Come and meet the team!


Oli Ivens, Head of Consulting

Having thoroughly enjoyed a degree in Geography from the University of Manchester and with a childhood spent cycling in Belgium, Oli has found his career in sustainable transport consultancy incredibly fulfilling.

Arriving in London post-university with little more than a bag and his trusty bike, Oli worked across 13 London boroughs as a cycling instructor and cargo bike courier. Having joined MP Smarter Travel at a consultant grade Oli worked his way up to Principal Consultant and now to Head of Consulting.

Oli works across all of MP Smarter Travel’s projects as project director, providing output reviews, guidance and training and ensuring that the team maintain their award-winning standards and service. Outside of the office, Oli represents MP Smarter Travel at webinars and conferences, sharing our expertise and creating new relationships.

To date, his key projects have included:

  • Delivery of four cargo bike promotion projects in London Bridge, Brighton & Hove, London Borough of Islington and London Borough of Brent, engaging over 1,500 businesses on sustainable cycle logistics.
  • Conducting educational assemblies and air quality monitoring at 66 Brent schools as part of the borough’s Breathe Clean Project.
  • Consolidated waste delivery trips in London’s Shad Thames area.
  • Designed and developed Healthy Walking Route maps for schools with newly established ‘Healthy School Streets’.


Core to Oli’s beliefs is that the standard diesel/petrol car/van does not pair well with dense urban environments. Petrol vehicles pollute, make people sedentary, reduce social interactions and endanger vulnerable road users. Oli’s aim is to combat the issues created by cars/vans, to guide behaviour change and create a safer, healthier, more enjoyable urban environment. 


Leigh Gravenor, Senior Consultant

Over the past seven years, Leigh made the transition from training people to cycle, to leading behaviour change and cycle infrastructure projects in a London, to working at Pedal Me, helping it grow from 12 staff to over 60. It was there that he worked across all aspects of the business, dispatching, rider training, riding, HR, customer relations, sales and cycle maintenance. He has also worked on a number of projects helping to install new cycle parking and public cycle hire as well as creating new walking and cycle routes. If that wasn’t enough, he’s even an accredited professional cargo cyclist and cycle instructor!

As Senior Consultant, Leigh provides expert advice and support to businesses and organisations looking to make the switch from cars and vans to using cargo bikes for their deliveries. Leigh is the Bikes for Business project manager, working with Team London Bridge, to engage businesses across SE1, SE16 and SE17 to use cargo bikes for their deliveries

A true cycling and sustainability enthusiast, Leigh has a wealth of knowledge and experience on all things bikes and cargo bikes to help people and businesses switch to sustainable transport options.


Leo Charleson, Assistant Consultant

Since joining the team in August this year, Leo’s worked on a whole range of projects focusing on public and business engagement regarding low-traffic neighbourhoods and sustainable freight as part of our Team London Bridge’s Bikes for Business project. Since working on the Bikes for Business project Leo has been working with a range of companies including florists, restaurants, printers and designers, to promote the purchase of cargo bikes or the use of third-party cargo bike services.

Other project work includes engaging the public on low traffic neighbourhoods in Tower Hamlets, Newham, Brick Lane and in Shadwell as part of the Tower Hamlets Liveable Streets project and in Waltham Forest. This work was mainly completed in-person, engaging business owners, and the general public around school areas and outside masjids and churches.

Before joining MP Smarter Travel, Leo gained a BA in Geography from the University of Manchester. He also worked for an award-winning navigation app, Go Jauntly, which promoted walking and other active modes of transport as an alternative to driving.

Find out more about the Bikes for Business project on our website, and if you’re keen to get onboard, contact Leo at leo.charleson@mpsmartertravel.co.uk.


Ellie Gooch, Assistant Consultant

Ellie joined MP Smarter Travel in November 2021 as an Assistant Consultant, working primarily on the collection of mode split data, engaging schools and assisting with our sustainable freight projects.

Recently, Ellie completed a master’s in Sustainable Urbanism at University College London, during which she studied the theory and practice of sustainable development and conducted primary research into public perceptions of Low Traffic Neighbourhoods. Before joining MP Smarter Travel, Ellie worked with the charity Camcycle campaigning for more, better, and safer cycling in and around the city of Cambridge. Ellie is looking forward to continuing to work towards meaningful changes in the urban environment in her role at MP Smarter Travel. In her free time, Ellie enjoys walks on Hampstead Heath and runs along Regent’s Canal.

Published in Blog

At MP Smarter Travel, we work with a wide range of cargo bike operators, riders and suppliers across London and the south-east, to help businesses make their deliveries more eco-friendly.

With a number of cargo bike projects underway including Team London Bridge’s Bikes for Business and Energy Savings Trust recent grant announcement, we wanted to introduce some of the operators we work with, and this month, we would like you to meet Hugo’s Eco-Delivery.


When did you start your business?

We officially launched in January 2021. It was just me and my tricycle doing store-to-store runs for a bakery in Catford. The owner didn’t have time to deliver their food products from their store in Catford to Sydenham, so I started delivering the lunchtime orders. By using a cargo bike we were able to move stock quickly and easily.


What types of businesses do you work with?

Since then, I’ve started working with a lot of different retailers, particularly food and beverage companies including the bakery’s suppliers. I quickly started doing wholesale deliveries for Neals Yard.

I also work with a start-up in Dulwich doing their bread runs on Saturday mornings. They do around 150-250 orders every Saturday within Dulwich and Forest Hill. It’s perfect, because cargo bikes are built for doing high volume deliveries in concentrated areas. Right now, I do about 37 deliveries in around two hours.

“Being on a bike gives you a lot more freedom and flexibility unlike a van where you’re in a confined space and have to think about parking every time you make a delivery.”

Hugo Harrison


How does Hugo’s Eco-Delivery work?

My business is designed to do high volume orders in small areas, which lowers the cost of delivery. I’ve recently relaunched my website with a new quote calculator, which is based on the distance travelled, not the number of deliveries. The average delivery price with us is around £3, but we charge around £1.20 and we provide discounts for close-by deliveries. Our customers also have the option to book a flexible delivery making deliveries even cheaper.

We do have an electric van for any longer journeys which is great, but we focus as much as possible on local deliveries by bikes. Currently, our riders operate in central, south-east and south-west London. As we grow, we’ll be able to deliver further afield.


What bikes do you use?

We worked with Cycles Maximus, who have over 20 years of experience building bespoke bikes, cargo bikes and tricycles. They built my bikes using second-hand frames and motors.

Unlike other cargo bike operators, our tricycles are fitted with torque sensor motors which operate based on the amount of power the riders are providing to the pedals. This provides a real workout leading to tremendous health benefits. I provide all the riders with plenty of healthy snacks and protein bars so they have all the energy they need.


What’s the biggest, or most unusual item you’ve transported?

That’s a good question! We’ve delivered a lot of things. Personally, I’ve delivered home fridges and furniture such as sofas, but the most unusual were Christmas trees. You can take the roof off and put them in the container or strap them on top.

We’ve even delivered full kegs. Each tricycle can do about four or five kegs at one time, however, for big deliveries we would use more than one rider. We recently worked with Brockley Brewery after their van broke down. A team of our riders met them at their location and completed their delivery early as we didn’t get stuck in traffic.


What advice would you give to businesses unsure about using a cargo bike operator?

There are so many positives for businesses to use cargo bikes, and it all helps make our environment cleaner and healthier for everyone. I would say, don’t get stuck on what you ‘think’ a cargo bike can do, and get in touch, you’d be surprised at just how versatile these bikes are and what they can carry. Here’s why businesses should use a cargo bike operator:

  • Cargo bikes are quicker than vans or cars because they can cut through traffic, and they’re not affected by parking and road restrictions
  • When compared against cars or vans, cargo bike deliveries are cheaper, particularly if you need lots of deliveries done all in one area.
  • We don’t have to pay congestion charge - that’s an automatic saving for the customer!
  • Our vehicles are fitted with live tracking so you know where your delivery is in real-time.


Contact us

If your business is located in, or you deliver frequently in SE1, SE16 or SE17, and would like to apply or find out more about Bikes for Business, fill in our online form and our team will be in touch.

Alternatively, if you’re a cargo bike operator and would like to be part of Bikes for Business, fill in our online form and select ‘operator’ for the first question.

Published in Blog


MP Smarter Travel are pleased to announce that we will be working alongside Idling Action London to deliver school workshops and events at primary schools across 31 London boroughs.

Idling Action London is a London-wide behaviour change campaign which is helping to reduce localised air pollution caused by motorists leaving their engines running when parked. Idling Action delivers a wide range of events including educational sessions for motorists, fleet vehicle training, school workshops and working with local authorities to ensure idling regulations are enforced across London.


School Workshops and Events

Using a variety of interactive workshops, educational sessions and school assemblies, all designed for children from four to 11 years of age, the focus of the events will cover a range of topics including:

  • The composition of the air we breathe
  • Uncovering London’s most common pollutants and where they come from
  • How we measure the invisible threat of pollution
  • Connecting pollution exposure with health conditions
  • Encouraging students to think about their own journeys and the pollution they might encounter


Where possible, the workshops and events will be delivered on-site at schools.

About the Team

Oli Ivens, Head of Consulting and Project Director

Oli joined MP Smarter Travel in 2018 as a Consultant and has since worked his way to Head of Consulting. Since starting, Oli has worked with local authorities, Business Improvement Districts, schools and charities to deliver sustainable transport projects including Team London Bridge’s Bikes for Business, school travel plans and air quality monitoring.


Mia Wilson, Education Consultant 

Mia has over 30 years’ experience working as a school teacher, and has been an independent educational consultant for the past seven years. Over the course of her career, she has taught and advised schools on a range of aspects including student assessment and pupil tracking and has delivered anti-violence and anti-bullying workshops to primary and secondary age students. 

As part of the Idling Action project, Mia will be delivering the majority of the workshops and events. 


MP Smarter Travel 

Since MP Smarter Travel’s inception in 2012, our consultants have worked with schools and local authorities across London delivering sustainable transport workshops, hands up surveys, clean air initiatives and school travel plans projects through TfL STARS. To date, we’ve delivered 25 years’ worth of full school travel plan programmes since 2011-12 across 10 different London boroughs, all to improve the health and wellbeing of those who live and work in London. 

Contact us today to see how our team can help schools in your area to deliver a range of engaging and interactive workshops and sustainable transport projects by emailing info@mpsmartertravel.co.uk or calling 0207 960 2553

Published in Blog


This September, MP Smarter Travel had the pleasure of speaking at Fully Charged’s, first ever eCargo Bike Summit alongside a wide range of commercial cargo bike operators, active travel experts and the Energy Saving Trust (EST), facilitators of the Department for Transport’s current eCargo bike grant.


London air quality

Air pollution in the UK has now been above legal limits for 10 years, not least of which is caused by the number of motorised last-mile deliveries on our streets. According to the Mayor of London’s office, 36 per cent of trips made in London are under 2km (that’s 1.25 miles), a distance that could be walked in around 30 minutes. What’s more, research conducted by King’s College London found that 99 per cent of Londoners live in areas where pollution exceeds guidelines recommended by the World Health Organisation.

Businesses need to act to help reduce air pollution, yet despite the number of research reports and overwhelming evidence of London’s poor air quality, many businesses are still unaware of the zero-emission transport options that exist across the capital and nationally. For this reason, we feel it is key that as many people and businesses hear about eCargo bikes as possible.


eCargo bike summit 

Fully Charged and EST’s event consisted of several inspiring and thought-provoking talks from experts in the industry ready to take up the gauntlet and combat air pollution. 

Recently, the EST, in partnership with the Department for Transport, launched a £400k fund whereby businesses could receive up to 40 per cent off the cost of an eCargo bike. Rachel Swiatek from the EST attended the event and gave an insightful look into the nuts and bolts of the fund, showing how businesses can apply. The 40 per cent saving makes for a compelling economic argument to offset the initial cost of eCargo bikes for businesses! 

Following this, Dan Parsons, Founding Partner of Fully Charged, was joined by a panel of experts including Farah Asemi (Ecofleet), Tom de Wilton (Oxwash) and MP Smarter Travel’s Head of Consulting Oli Ivens, for an open question and answer session. Discussions focused on the opportunities, challenges and the future of commercial eCargo bike adoption.  

Tom de Wilton described how eCargo bikes require lower upfront and running cost in comparison to diesel/petrol vans. eCargo bikes also offer more time-efficient deliveries. Both economic and environmental factors were instrumental in Oxwash choosing an eCargo bike fleet for their laundry services across Cambridge, London and Oxford. The fact that 6,700kg of CO2 is saved per eCargo bike, compared to vans, echoed the environmental benefits of their fleet adoption. 

Farah Asemi acknowledged that the transient nature of rider staff can be a hurdle for third-party operators and stressed the importance of having a steady pool of riders in order to meet schedule demands. In addition to this, a robust software platform was also recognised as essential in keeping delivery operations on schedule.  

Several key factors were discussed in continuing the commercial growth of eCargo bikes. Oli Ivens identified that transport policy is becoming increasingly conducive to supporting active modes, such as Low Traffic Neighbourhoods (LTNs) and the Ultra Low Emission Zone (ULEZ) expansion. Brownfield sites in urban centres will continue to provide a tangible solution in locating new consolidation hubs, which will be instrumental in ensuring last-mile efficiency in the coming years. 

We also learnt that last year in the Netherlands and Germany, there were more ebikes sold than standard cycles and that Germany is experiencing a 50 per cent year-on-year growth in the cargo bike market. In our view, a growing eCargo bike sector, with a greater variety of professional operators is key to bringing eCargo bikes into the mainstream.  


Business engagement 

MP Smarter Travel deliver award-winning projects across the UK that work to accelerate the uptake of eCargo bikes. Through MP Smarter Travel’s business engagements, we have found that companies are putting a stronger preference on their environmental image and CSR and therefore require clean alternatives to their existing polluting vehicles. From the content of discussion at the eCargo Bike Summit, it would appear that eCargo bike operators are primed and ready to lead the way in reducing urban air pollution and providing businesses with a tangible solution to improving their environmental image. eCargo bike operators are extremely professional outfits, promoting high quality rider training, environmental accreditations, delivery tracking and insurance. With both the environmental and economic arguments supporting eCargo bikes, we expect to see a gradual increase in eCargo bike take up over the coming years. If you would like to see eCargo bike take up accelerated in your area, contact MP Smarter Travel to discuss the best approach.     


Watch the Q&A online 

Watch the full question and answer session online and see how cargo bikes could benefit your business or businesses in your area. 

Published in Blog

Leo Charleson

Leo joined MP Smarter Travel as an Assistant Consultant in August 2021, working primarily on business engagement for Bikes for Business, a project MP Smarter Travel are leading for Team London Bridge.

Leo recently completed his BA Geography degree at the University of Manchester, developing his interests in urban environments and mobility. Leo looks to draw upon his experiences in transport planning to help promote sustainable travel initiatives in the public and private sectors. In his free time, Leo is normally either cycling in the Surrey Hills or rock climbing.

Published in MP Smarter Travel team

Leigh Gravenor

Leigh specialises in cargo bike operations and travel behaviour change. He has worked as a cycle trainer across London and as a Sustainable Transport Officer with the London Borough of Kingston Upon Thames. For the past 3 years he has been part of the Senior Leadership Team at a London based cargo bike logistics firm, helping it grow from 13 staff to over 50.

Given Leigh's recent experience and knowledge of cargo bike logistics he will primarily be leading on the Bikes for Business Project and all things cargo bike. If Leigh isn't in the office he's probably out cycling or building another bike.

Published in MP Smarter Travel team

We are pleased to announce that MP Smarter Travel are partnering with London Borough of Waltham Forest to gather consultation responses within their South Leytonstone low traffic neighbourhood (LTN).


What are low traffic neighbourhoods?

Low traffic neighbourhoods are places where motor vehicle traffic is restricted within residential areas, making the streets to help make it safer for residents to travel by foot or bicycle, and more environmentally friendly. Roads are normally blocked off to motor vehicles using planters, ANPR cameras or bollards to restrict traffic.

Alternative driving routes are set up throughout the LTNs so that people can still access the area, and residents who live within the LTN can easily access their property by motor vehicle.


Benefits of a low traffic neighbourhood

Low traffic neighbourhoods are an excellent way of making streets safer, with reports stating they can reduce road injuries by up to 50 per cent, and improve overall quality of life with cleaner air, quieter streets and relationships being built between neighbours.

In regards to the economy, the impact of LTNs is significant. According to research conducted by Living Streets, results have shown that people who walk to the high street can spend up to 40 per cent more than those who drive there, giving the local economy a direct boost.


Did you know?

  • Over 70 LTNs were implemented in London between March and Sept 2020 which an estimated 3.7 per cent of Londoners now living inside a new LTN.
  • Hackney has more LTNs than any other London Borough.
  • In London 36 per cent of car trips are under 2 kilometres (1.25 miles), a distance that can be walked in around 20 minutes.

As part of our work with London Borough of Waltham Forest, we’ll be speaking with schools, local residents, businesses and community groups, including places of worship, to get their input on LTNs and why, or why they wouldn’t, want them introduced.

Gathering direct input from the community is vital to ensure that any work that is implemented, meets the needs of the borough’s constituents and can be utilised and accessed by as wide a range of people as possible.

Low traffic neighbourhoods offer a great opportunity to help lower pollution, create more enjoyable places to live and work and create safer streets. If you would like to start the journey to implementing a low traffic neighbourhood in your borough, contact us at info@mpsmartertravel.co.uk or call 0207 960 2553.


Published in Blog

The Energy Saving Trust and the Department for Transport have launched a £400,000 eCargo Bike Grant Fund for 2021/22.

What is the fund?

Delivered by Energy Saving Trust, the new eCargo bike fund from the Department for Transport is designed to help companies up and down the UK make delivering goods and services more environmentally friendly. The £400,000 fund will provide businesses with up to 40 per cent of the capital towards a new eCargo bike, up to the value of £2,500 for a two-wheel model, and up to £4,500 for three wheel-models.

Organisations of any size can apply as long as they meet the eligibility criteria, and funding will be capped to five eCargo bikes per company. Larger applications will be considered on a case-by-case basis.

Deliveries have proved to be up to 25-50% quicker and more efficient by eCargo bikes than by car or van.

How to apply

Since 2012, MP Smarter Travel has worked with local councils across the south-east of England to implement and manage eCargo bike schemes for making deliveries and collecting recycling waste. We have assisted local councils with funding applications, surveys, business engagement, and end-to-end project management to help promote and encourage more sustainable transport. From electricians to flower deliveries, and from homeware to distilleries, we’ve helped a wide variety of businesses take part in trials, work with couriers and acquire their own eCargo bikes with many making the switch permanently.

With a large network of cargo bike couriers and retailers, we’re able to provide councils and local businesses to get all the information and advice they need to find the right eCargo bike for them. Read more about our work implementing and managing eCargo bike projects in our latest case studies with Team London Bridge, Brighton & Hove City Council and Brent Council.

There hasn't been a better time for councils to help businesses be greener, improve air quality for their community and reduce traffic, creating healthier and more enjoyable places to live and work.

Applications for the fund are only open for a short time and will be closing on 14 December 2021.

Contact Principal Consultant, Oli Ivens at oli.ivens@mpsmartertravel.co.uk or on 0207 960 2553 to see how we can help with your application and sustainable transport project.

Published in Blog

Known for its vibrant culture, and for being eco-conscious, Brighton is an exciting city. With a thriving independent business community and a base for a considerable number of larger companies, Brighton is home to 16,000 businesses covering a range of industries. Overall population has grown by around 13 per cent over the past decade and attracts almost 10 million tourists a year**.

With such a rapidly increasing population and as the city continues to become a hub for business, the need to manage the environmental impact from transport is becoming more apparent. Ready to tackle transport emissions and create a cleaner and healthier environment, Brighton & Hove City Council (BHCC), in partnership with MP Smarter Travel, introduced the eCargo Bike Accelerator Project.

The project

In early 2020, we worked with Brighton & Hove City Council on their application to the Energy Savings Trust and Department for Transport to gain funding for 12 cargo bikes and one trailer for the eCargo Bike Accelerator Project. The aim for this project was to help support local businesses and organisations to switch from using motor vehicles to eCargo bikes to deliver their goods and services. For those who wanted to take part in the scheme, the council provided eligible businesses £125 to help make the change.

After a successful application the 12 eCargo bikes and trailer were distributed to Council teams, Zedify, a local eCargo bike delivery service, and five small businesses ranging from tradespeople, distilleries and bulk food suppliers.

Our Goals

  • Engage 100 businesses across all industries
  • Register 12 businesses to take part


How we did it

Step 1: Promotion and Engagement

With so many businesses in Brighton and Hove, the Council needed our support in structuring delivering widescale business engagement. We started by listing key businesses by type and which businesses would be highly likely to engage with a transition to eCargo bike deliveries. High priority businesses are independent and already complete deliveries by diesel/petrol vehicle and within the local area. We partnered with the local Council, business improvement district, Chamber of Commerce, business groups as well as undertook cold calling exercises to promote the initiative.

Step 2: Determine eligibility and requirements

In order to receive a subsidy, businesses needed to be based in Brighton & Hove City and their use of eCargo bikes needed to replace an existing diesel/petrol delivery. Subsidies were not given out retrospectively, so the switch to eCargo bikes needed to be new.

Step 3: Sign up

Once eligibility was confirmed, businesses were either guided to purchasing their own eCargo bike or paired with Zedify, an eCargo bike courier service. Once introduced to Zedify, businesses would take part in a one-month trial of the service, receiving their £125 subsidy as a rebate at the end of the trial in exchange for feedback on the experience.

Zedify were able to use a range of different-sized, two, three and four-wheeled cargo bikes to transport a wide range of goods, using the electric motor built into the bikes to tackle even the steepest hills in Brighton & Hove.

A number of businesses expressed an interest in acquiring their own eCargo bike as they were already making frequent deliveries. For these businesses we provided guidance and advice on the types of eCargo bikes available for their needs and where these could be purchased. With existing relationships with a number of retailers, we were able to introduce them to the ideal partner who was able to offer the optimum eCargo bike.


  • We signed up 15 businesses ranging from clothing and homeware retailers, to florists and wine merchants, to use Zedify as a third-party cargo bike service, beating our target of 13.
  • Assisted two businesses to acquire their own cargo bike – making the switch to eCargo bikes permanent.


"Working with MP Smarter Travel on the BHCC eCargo Bike Accelerator Project was an absolute pleasure and delivery of this project was first-rate, even during a pandemic. Communication and set up of the project with Arun Khagram was clear and concise. Project delivery, done by Oli Ivens, was superb. I was thoroughly impressed with Oli’s knowledge of the eCargo bike sector and industry. It was a thoroughly enjoyable experience working with Arun and Oli on this project.”

Daniel Bianco, Brighton & Hove City Council



* https://ww3.brighton-hove.gov.uk/sites/brighton-hove.gov.uk/files/Brighton%20and%20Hove%20Economic%20Strategy%20-%20Full%20Evidence%20Base%20Report%20-%20FINAL.pdf


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