Meet the Operator - Mango Logistics

 mango-hero-472

As part of the Bikes for Business project with Team London Bridge, we work with an array of cargo bike operators with a proven track record of service, who pick-up and deliver right across the capital.

This month, we spoke with Findlay Fyfe, Head of Operations, at Mango Logistics, a sustainable delivery, storage and fulfilment one-stop-shop based in London. As one of our largest cargo bike operators for Bikes for Business, you may have already seen their white and green cargo bikes cycling on the road already. Read on to find out who Mango Logistics are and what they do.

mango-street-300

 

What do Mango Logistics do?

We’ve been around for around 20 years in one form or another, doing deliveries across London. Our entire owned fleet including both bikes and vans, are fully electric.

Our core part of the business is warehousing and fulfilment. Most cargo bike operators only do deliveries, but we have multiple warehouses where we store items and as orders come in, we package them and send them out for delivery. Our deliveries are mainly B2B (business-to-business), with the majority of stock held in our own storage facilities. A lot of the items that we store are wholesale coffee and tea as well as premium food products like caviar. We also store and deliver IT and cabling equipment.

At the moment, our deliveries are all within London, however, we’ll soon be opening a new warehouse and fulfilment centre outside of the capital so we can do national deliveries, which means expanding our cargo bike fleet.

 

Which bikes do you use?

We use the Urban Arrow XL which has a 300-litre box. That size of box can carry around nine large food trays or up to 12 A4 boxes. Essentially, our bikes can carry anything that would normally go in a van. For larger items, we use the Urban Arrow Tender that has a 1000 litre box, it’s incredibly big and still gets through traffic just as easily as a regular cargo bike. For any deliveries over a longer distance, we give each of our courier’s back-up batteries to keep them going.

We also work with B2C (business-to-consumer) firms and do ‘multi-drops’ as the items are smaller and we can deliver a lot of items really quickly and efficiently this way. Multi-drops are typically only done in central London, and only for small items.

 

What are the most unusual or largest items you’ve transported?

As our focus is business-to-business deliveries, we don’t tend to transport anything unusual, for us it’s the volume of products that we transport. Having said that, a lot of people don’t realise that computers or electrical equipment could even be delivered by bike!

 

What advice would you give to businesses who are unsure of using cargo bikes?

If you’re looking to buy a cargo bike, see if there’s a government grant or scheme that you can take part in, you won’t be able to claim the full cost of the bike, but you can get subsidies towards one. These types of grants are becoming more and more common. For example, the Energy Saving Trust announced a grant earlier this year which proved to be really popular. If you don’t get the chance to apply now, keep a look out for new grants as they’ll keep coming around.

When it comes to buying your own bike, buy a quality bike over a cheap one. Cargo bikes can take a battering on the road, particularly if they’re used a lot, so you need to make sure that you have one that is reliable. You may think you’re saving money by buying a cheaper bike, but you’ll spend more in the long run repairing and maintaining it.

If you decide to use an operator, first check where they deliver to first. Most operators, including us, will have a defined area of where they pick-up and deliver items, which is one of the reasons why cargo bike operators can be a more competitive option price-wise. Find out what they can and can’t deliver, generally all cargo bikes are pretty big, so it’s not an issue, but it’s always worth asking the question.

 

Contact

Find out more about Mango Logistics by visiting their website. If you’re a business based in SE1, SE16 or SE17, or make frequent deliveries in the area, contact Leigh Gravenor at leigh.gravenor@mpsmartertravel.co.uk, or on 0207 960 2553.

Alternatively, if you work at a local council and looking to implement a cargo bike project in your area, or would like to discuss any of our other sustainable transport services, contact Oli Ivens at oli.ivens@mpsmartertravel.co.uk or call 0207 960 2553.